Frequently Asked Questions
How do I choose the right AI agent for my workflow?
We begin by identifying the workflow’s manual steps, decision points, data sources, and operational bottlenecks. Based on this assessment, we recommend an existing agent or define a tailored solution for your organization.
Are these agents ready to use, or do they require customization?
The agents provide production-ready foundations for common enterprise workflows. They can be adapted to your policies, approval rules, terminology, data structure, and existing operating model.
Can you build an agent that is not listed in the AI Factory?
Yes. The AI Factory represents selected use cases, not a fixed catalog. We can design and deploy a custom agent for workflows unique to your organization.
How do the agents integrate with our existing systems?
Agents can connect to internal systems through APIs, databases, document repositories, CRM, and other enterprise tools. The integration architecture is designed around your existing technology stack.
Can the agents run on-premise or in our private cloud?
Yes. Depending on your security and regulatory requirements, agents can be deployed on-premise, in a private cloud, or in an approved hosted environment.
How is sensitive company and customer data protected?
Access controls, data isolation, audit logs, and deployment-specific security policies can be applied to each workflow. Sensitive data can remain within your own infrastructure when required.
Can employees review or approve an agent’s decisions?
Yes. Human approval checkpoints can be added wherever a decision carries operational, financial, or regulatory risk. The agent can complete the analysis and prepare the recommended action while the final decision remains with your team.
How is pricing determined?
Pricing depends on the selected workflow, processing volume, required integrations, deployment model, and level of customization. After an initial workflow assessment, we provide a scope and pricing model tailored to your organization.