AI agents access merchant documents in SharePoint
- Merchant folders and libraries
- Shared documents
- PDFs, images, spreadsheets, and forms
- File metadata
- Permission-based document access
- Approvals status updates
- Document summaries
- Approved reminders
- Assigned document tasks
- Escalations to the right team
- Stand-updates for risk and operations teams
- Merchant email threads
- Attachments
- Merchant document follow-ups
- Email timestamps
- Team alerts and reminders
- Core system data
- Settlement workflows
- Transaction reports
- Merchant status updates
- Sync back to internal systems
- SMS reminders
- Webhook callbacks
- WhatsApp messages
- Phone number verification
- Delivery status
- KYC verification results
- Business verification data
- Document review reports
- Sanction lists (OFAC, UN, EU)
- PEP checks
- Adverse media reports
- Merchant folders and libraries
- Shared documents
- PDFs, images, spreadsheets, and forms
- File metadata
- Permission-based document access
- Support tickets
- Merchant ticket history
- Macros and replies
- Attachments and notes
- Status and tags
- Merchant account records
- Opportunity and deal data
- Leads and contacts
- Communication history by each merchant
- Merchant email threads
- Attachments
- Calendar events
- Email timestamps
- Communication history for each merchant











